Hello! I’m Prashant, Feedback & Quality Assurance Manager at Book Tours in Dubai for our Baps Swaminarayan Temple tours. After each visit, I reach out to guests to get their feedback — about transport, guide service, comfort, schedule, and overall satisfaction. I compile reviews and share them with the operations team to refine our service. I believe guest feedback is vital to continuously improve our tours. My mission is to ensure every temple visit becomes better than the last for all future visitors.