Hi, I’m Rishav, Post-Jump Guest Relations & Feedback Manager at Book Tours in Dubai for skydive Abu Dhabi tours. After each jump, I reach out to guests to gather feedback — about their booking experience, gear fitting, instructor interaction, and overall satisfaction. I compile reviews and suggestions, share them with our operations team, and help implement improvements for safety, comfort, and service quality. I believe honest feedback is essential to raising standards, ensuring every skydive Abu Dhabi guest enjoys a better, safer, and more memorable freefall.